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Numerous popular online games, apps and websites linked to Amazon's cloud network were reported to have experienced server outages Monday (October 20) morning, the New York Post reports, citing the online service disruption tracker Downdetector.
The outages were initially reported at around 3:00 a.m. ET, which included more than 2,000 outage reports from Roblox users, more than 3,000 from Snapchat users and about 2,000 among Ring and Amazon.com users. Other popular platforms reported to have experienced outages include Slack, Zoom, Venmo, Coinbase, Hulu, Microsoft 365, WhatsApp and Fortnite.
The disruption is reported to be linked to Amazon Web Services (AWS), the cloud network that hosts and powers numerous apps and websites, with Amazon confirming that "multiple AWS services" were experiencing "increased error rates" and delays on its 'Service health' webpage.
“We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause,” Amazon wrote. “Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause. We will continue to provide updates as we have more information to share, or by 2:00 AM.”
The AWS disruption is believed to have stemmed from the company's northern Virginia data center before triggering worldwide outages.